Batik888 takes the protection of our Malaysian members' personal information seriously. This privacy policy clearly explains what data we collect, how it is used, who can access it, and your rights as the owner of that data.
Every aspect of Batik888's data protection is built on six core principles that ensure your privacy is respected at all times.
All data transmitted between your device and batik888 servers is protected by 256-bit SSL encryption — the same security technology used by Malaysia's leading banking institutions such as Maybank and CIMB. Your information is never in transit without protection.
Batik888 does not sell, lease, transfer, or disclose your personal information to any third party for marketing or commercial purposes without your explicit consent. Your data belongs to you — it is not a commodity for us to trade.
You have the right to request a copy of all personal data we hold about you, to request corrections to any inaccurate information, and in certain circumstances to request its complete deletion. These rights can be exercised at any time through our support team.
Batik888 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related regulations. Our privacy policy is reviewed and updated regularly to ensure ongoing compliance with current legal developments.
Your personal data is retained only for as long as necessary for the original purpose of collection, or as required by law. Batik888's servers are protected by layered firewalls, strict access controls, and continuous 24/7 threat monitoring.
In the unlikely event of a data breach involving your personal information, batik888 is committed to notifying you within the timeframe required by law and taking immediate remedial action to minimise the impact on you.
This Privacy Policy describes how Batik888 ("we", "the platform") collects, uses, stores, and protects your personal information ("data") when you use our online entertainment platform at batik888.run. By registering an account or using Batik888's services, you agree to the practices described in this policy.
Batik888 is an online entertainment platform offering slots, live casino, Sports Betting, poker, blackjack, virtual sports, and e-sports to users in Malaysia. As a responsible platform operator, we recognise how important data privacy is to each of our members.
This Privacy Policy applies to all information collected through the batik888.run website, the Batik888 mobile app (where available), your interactions with our support team, and any official Batik888 communication channels. It does not cover third-party websites or services that may be linked from our platform.
Batik888 acts as Data Controller for the personal information you provide to us. This means we determine the purpose and manner in which your data is processed, and we are fully responsible for ensuring it is handled in compliance with applicable data protection laws in Malaysia.
Batik888 collects various types of personal data depending on how you interact with our platform. Below is a comprehensive table of the data types we may collect:
| Data Category | Example Information | Status |
|---|---|---|
| Identity Information | Full name, MyKad/passport number, date of birth, gender | Mandatory |
| Contact Information | Phone number, email address, state of residence | Mandatory |
| Financial Information | E-wallet details (TNG/GrabPay/Boost/ShopeePay), FPX account number, MYR deposit & withdrawal records | Mandatory |
| KYC Verification Data | MyKad copy, verification selfie, proof of address | Mandatory (Withdrawal) |
| Game Data | Slots, sports, poker, blackjack, e-sports betting history, wins & losses | Automatic |
| Technical Data | IP address, device type, operating system, web browser, login session information | Automatic |
| Cookie Data | Session cookies, preference cookies, analytics cookies (see Section 8) | Automatic |
| Communication Information | Support chat records, inbound emails, complaint logs | Voluntary |
| Marketing Preferences | Consent to receive email/SMS promotions, favourite games | Voluntary |
Batik888 collects and uses your personal data only for lawful, clearly stated purposes. We do not process your data beyond the following:
Batik888 processes your personal data on valid legal grounds in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and related legislation. Every data processing activity we carry out is supported by at least one of the following bases:
Batik888 does not sell or rent your personal data to any third party. However, in the course of operating a secure and legally compliant platform, we may share data with the following parties under limited and controlled circumstances:
All third parties that receive your personal data are bound by confidentiality and data protection obligations that are equal to or stricter than Batik888's privacy policy. Batik888 conducts thorough due diligence on all third-party partners before any data sharing takes place.
Batik888 continuously invests in security infrastructure to ensure your personal data is protected to the highest standard. The technical and organisational security measures we implement include:
While Batik888 takes all reasonable measures to protect your data, no system can guarantee 100% security at all times. You also play an important role in keeping your account safe — use a strong password and never share your login credentials with anyone.
Batik888 retains your personal data only for as long as necessary for the purpose for which it was collected, or as required by applicable Malaysian law. The following are our general data retention guidelines:
Once the retention period has lapsed or there is no longer a legal basis for retaining your data, Batik888 will securely delete or anonymise it in a manner that is permanent and irreversible.
The batik888 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse how the platform is used. Cookies are small text files stored on your device when you visit our website.
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| B888_session | Maintaining secure login sessions | Session | |
| B888_csrf | Protection against CSRF attacks | Session | |
| B888_lang | Saving language preference (ms-MY) | 1 year | |
| B888_prefs | Display preferences & user settings | 6 months | |
| B888_analytics | Analysing platform usage patterns in aggregate | 2 years | |
| B888_perf | Monitoring platform performance & detecting errors | 1 year |
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the Batik888 platform, including the ability to log in. Analytics and functional cookies can be disabled without affecting core platform functionality.
As a Batik888 member, you have privacy rights guaranteed under Malaysia's Personal Data Protection Act 2010 (PDPA). Batik888 fully respects these rights and provides straightforward mechanisms for you to exercise them:
Request a copy of all personal data we hold about you. We will provide a full report within 30 days of your request.
Request corrections to your personal data that is inaccurate or incomplete. Basic information can be updated directly through the Batik888 account panel.
Request the deletion of your personal data under certain circumstances — for example, when the data is no longer needed for its original purpose or you have withdrawn your consent.
Request a restriction on the processing of your data under certain circumstances, such as when you dispute the accuracy of your data or object to ongoing processing.
Receive your personal data in a machine-readable format for transfer to another data controller — subject to applicable technical and legal limitations.
Object to the processing of your personal data for direct marketing purposes at any time. Batik888 will cease processing for that purpose immediately.
To exercise any of the above rights, please contact our Privacy Officer by email at privacy@batik888.run or via Live Chat within the platform. We will respond within 30 days. For complex cases, this period may be extended to 60 days, with prior notice to you.
The batik888 platform is intended solely for adults aged 18 and above. batik888 does not knowingly collect or process the personal data of individuals under the age of 18. If you believe a minor has registered an account on batik888 or has provided us with their personal data, please notify us immediately at support@batik888.run.
Upon receiving such a report and verifying its validity, Batik888 will promptly delete all associated data and close the account. We take our responsibility to protect children and minors from accessing online gambling platforms very seriously.
The Batik888 platform may occasionally contain links to third-party websites or services — such as official social media channels or responsible gambling information resources. Batik888's Privacy Policy does not apply to those third-party sites.
Batik888 has no control over the privacy practices of external websites and is not responsible for their content or privacy policies. We recommend reading the privacy policy of each third-party website you visit separately. It is your responsibility to assess the security and privacy of any third-party website before providing them with your personal information.
If you have any questions, concerns, or complaints about how Batik888 handles your personal data, or if you wish to exercise any of your privacy rights, please contact our Privacy Officer through the following channels:
Many of us skip reading privacy policies — and that is understandable, as these documents tend to be lengthy and filled with complex legal language. At Batik888, we make every effort to present our privacy policy in terms that Malaysian players can easily understand. This section is an informal quick guide to help you grasp the most important points.
The most common question new Batik888 members ask is: "What data do you keep about me?" The short answer is the information needed to run the platform safely and fairly — your name, phone number, email, transaction records in MYR, and gaming history. This is no different from what your bank or e-wallet provider holds. We do not collect information we do not need, and we do not sell your data to anyone.
Regarding financial transactions — when you deposit or withdraw funds using Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, or FPX, only the information necessary to complete the transaction is processed. Batik888 does not store your full account number or e-wallet password. This data is handled by third-party payment gateways that comply with strict PCI DSS security standards — much the same as when you make an online payment at any Malaysian e-commerce store.
Something many Malaysian players aren't aware of is that they have legal rights under the PDPA 2010 — including the right to request access to their data, correct inaccurate information, and in certain circumstances, request deletion. At Batik888, exercising these rights is straightforward: simply email privacy@batik888.run and we'll respond within 30 days. No complicated procedures, no fees.
On the topic of cookies, this is a technical matter that is often misunderstood. Cookies on Batik888 are not surveillance tools — they are small files that help the platform remember that you are logged in, save your language preference, and keep your session secure from cyber threats. We also use analytics cookies to understand in general terms how our platform is used — not to monitor any specific individual. Analytics data is aggregated and cannot be used to identify you personally.
Finally, if you ever receive an email or call from someone claiming to be from batik888 and asking for your password, card number, or bank account details — that is a scam. The batik888 team will never request such sensitive information through unofficial channels. If you receive any suspicious communication of this nature, please report it to us immediately at support@batik888.run so we can take appropriate action and protect other members from the same fraud.
At Batik888, privacy is more than a legal requirement — it is our moral responsibility to every player who entrusts us with their information. We take that trust seriously, and it remains one of the core values that guides every decision we make as an online entertainment platform for the Malaysian community.